PRIVACY POLICY
This Privacy Policy describes how www.wellnesswithinclinic.com.au (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
By using our site, you consent to the terms of this Privacy Policy.
Contact Us
If you have questions, require more details about our privacy practices, or wish to make a complaint, please contact us via email at wellnesswithinclinic@gmail.com.
Collecting personal information
When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. This may include:
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Device Information: collected automatically when you access the site (e.g., IP address, browser type, operating system, and cookies). This information is used for purposes such as analytics, improving website functionality, and ensuring the security of our Site.
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Order/Booking Information: when you make a booking or place an order, we collect details such as your name, billing address, shipping address, email address, phone number, and payment information.
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Other Information: any data you voluntarily provide, such as completing forms or subscribing to our email list.
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Using personal information
We use the information collected to:
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Fulfill and manage your bookings, including processing payments.
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Communicate with you regarding your purchase or inquiries.
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Provide customer support.
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Improve our site and enhance user experience.
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Comply with legal obligations.
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Sharing personal information
We share your personal information with third parties only when necessary to fulfill services, such as:
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Service Providers: payment processors, shipping companies, and email marketing platforms. These service providers are bound by contracts or agreements to ensure your data is handled securely and used only for specified purposes.
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Legal Obligations: if required to comply with applicable laws or respond to lawful requests.
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Your Personal Information will not be sold, rented, or shared with third parties for their own marketing purposes without your explicit consent.
Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy unless otherwise required by law. For example:
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Order information is retained for tax and accounting purposes.
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Other information is stored for business improvement or support purposes
Cookies
Cookies are small text files stored on your device to collect information about your preferences and Site usage. We use cookies to:
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Enhance user experience.
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Track Site analytics and performance.
You can manage cookie preferences through your browser settings. Disabling cookies may limit some functionalities of the site.
Changes to privacy policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted on this page, and the “Last Updated” date will be revised.
Complaints
If you believe your privacy rights have been violated, please contact us at wellnesswithinclinic@gmail.com. If you are not satisfied with our response, you have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.