Frequently Asked Questions
Please see below for the most commonly asked questions - if your question hasn't been answered here, please DM me on @wellnesswithinclinic or email me at info@wellnesswithinclinic.com.au
General Consultation Questions
What should I expect during my first consultation?
Our initial consultations involve a thorough assessment of your presenting complaints, symptoms, health history, diet and lifestyle factors. From here, you will be referred for the most appropriate testing and provided with lifestyle and dietary changes that you can implement prior to receiving test results, to ensure you are provided with symptomatic relief whilst we get to the root cause.
Your second appointment is where we will go through the results of your testing and be provided a detailed treatment protocol which is individualised to you and your lifestyle. You may be prescribed dietary and lifestyle changes, herbal medicine and/or nutraceutical supplementation, to correct the underlying drivers of your presenting complaints.
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How many appointments will I need?
The number of appointments needed depends on your health concerns and goals. Most clients require at least 2-3 follow-ups to see significant improvements, but some may need ongoing support for a longer time period.
Do you offer telehealth or online consultations?
Yes! I offer online consultations for clients across Australia. This allows you to receive naturopathic care from the comfort of your home.
Testing and Treatment
What types of testing do you offer?
Wellness Within offers a range of functional and pathology testing to uncover the root causes of health issues, including:
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Comprehensive gut microbiome testing (stool analysis)
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Hormonal testing
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SIBO breath testing
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Stress Profile Testing
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Heavy Metal Testing
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Vaginal & Oral Microbiome Mapping
For more information on testing, please see my blog post here.
How do functional tests work, and will I need to visit a lab?
The functional tests I offer are at-home test kits that you can complete yourself! These include urine, stool, saliva and breath tests, which are then sent to a lab for analysis. I will guide you through the process and provide instructions for each test.
How much does testing cost?
The cost of testing varies depending on the type of test. Prices typically range from $150 to $450 per test. We will discuss whether testing is necessary for your case, and you will always have the option to proceed based on your budget.
Do you prescribe supplements, and can I buy them elsewhere?
Yes, I prescribe high-quality practitioner-only supplements (both nutraceuticals and herbal tonics) tailored to your health needs. You can purchase them directly through the clinic. Practitioner-only supplements are of high effectiveness and purity and are higher therapeutic doses for maximal results.
Fees, Payments and Insurance
Can I claim the appointment cost on my private health?
Unfortunately, naturopathic consultations are not currently covered by private health insurance in Australia. However, you may still be able to claim some pathology tests ordered through your GP.
Which payment methods do you accept?
Wellness Within accepts all card payments which are securely processed through Stripe. Apple Pay is also available.
Policy's and Bookings
How do I book an appointment?
You can book an appointment through my online booking system or by contacting me directly via DM or email. If you're unsure whether I'm the right fit for you, please reach out for guidance!
What is your cancellation policy?
I require at least 48 hours' notice for cancellations or rescheduling. Cancellations or reschedules made within 48 hours of the appointment time will incur a late cancellation fee which will be equivalent to 50% of the cost of the appointment (Initial and Report of Findings appointments $90 fee, Standard appointment $60 fee). All No Shows will be charged the full cost of the appointment. This policy ensures I can offer the time to another client in need.
Conditions and Support
What conditions do you support clients with?
I primarily help young adults aged 22-35 struggling with:
🌿 Digestive Health: IBS, bloating, Food Intolerances, Acid Reflux
🌿 Hormonal Balance: PMS, Irregular cycles, period pain, PCOS, fertility issues, post-pill symptoms
🌿 Skin Health: Hormonal acne, eczema, rosacea, psoriasis
🌿 Energy & Mood: Fatigue, low energy, mood swings, anxiety, insomnia
🌿 Metabolic Health: Weight gain, difficulty losing weight, sugar cravings
If you're experiencing any of these concerns, I’d love to help you get to the root cause and feel your best again!
